TMnet Streamyx - Typical Malaysian Company

Almost 2 weeks already since I applied for streamyx upgrade from Basic-512k to Basic 1.0M package. But when I check the streaymx website... its still:

Upgrade of Service Details
Order Status : Completed
Current Service Number : 08200451709
New Service Number : Not Applicable
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.

Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66 Upgrade/Downgrade
New Streamyx Package : Streamyx Basic 1.0M (Without Modem) - RM88 Upgrade/Downgrade

Well, I guess TM still the old-malaysian-fasioned company, with the bureaucracy system, where everything takes LONG LONG time to process.